Privacy Policy
Last updated: May 21, 2026
1. Introduction
Roster.Plus (“Roster.Plus”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Roster.Plus website and platform.
By using the service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Account Information
- name,
- email address,
- organisation name,
- login credentials.
Usage Information
- browser type,
- device information,
- IP address,
- pages visited,
- usage activity within the platform,
- timestamps and logs.
Workforce and Scheduling Data
Users may upload employee scheduling and workforce management data into the platform, including:
- employee names,
- shift assignments,
- availability information,
- scheduling notes.
Payment Information
Payments are processed by third-party payment providers such as Lemon Squeezy.
Roster.Plus does not store full payment card details.
3. How We Use Information
We use collected information to:
- provide and operate the platform,
- authenticate users,
- manage subscriptions and billing,
- improve platform functionality,
- provide support,
- maintain platform security,
- comply with legal obligations.
4. Legal Basis for Processing
Where applicable under GDPR or similar regulations, we process personal data based on:
- contractual necessity,
- legitimate business interests,
- legal obligations,
- user consent where required.
5. Data Sharing
We do not sell personal data.
We may share information with:
- payment processors,
- cloud hosting providers,
- analytics providers,
- infrastructure and authentication providers,
- legal authorities where required by law.
Third-party providers process data only as necessary to deliver services to us.
6. Data Retention
We retain information only for as long as reasonably necessary:
- to provide the service,
- comply with legal obligations,
- resolve disputes,
- enforce agreements.
We may delete inactive or terminated accounts after a reasonable retention period.
7. Security
We implement reasonable technical and organisational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet-based system can be guaranteed fully secure.
8. International Transfers
Your information may be processed and stored in countries outside your jurisdiction where our infrastructure or service providers operate.
Where required, appropriate safeguards are implemented for international data transfers.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- access your personal data,
- correct inaccurate data,
- request deletion,
- object to certain processing,
- request data portability,
- withdraw consent where applicable.
Requests may be submitted using the contact information below.
10. Cookies and Analytics
Roster.Plus may use cookies and similar technologies to:
- maintain sessions,
- improve functionality,
- analyse usage,
- enhance user experience.
You may control cookies through your browser settings.
11. Children's Privacy
Roster.Plus is not intended for individuals under 18 years old.
We do not knowingly collect personal data from children.
12. Third-Party Services
The platform may contain links or integrations with third-party services.
We are not responsible for the privacy practices or content of third-party providers.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
14. Contact
For privacy-related questions or requests, contact: