Terms of service

This page is a placeholder summary of the Roster+ terms of service. It will be replaced by our counsel-reviewed terms before general availability. A copy of the final version will be sent to each workspace owner on launch.

1. Acceptable use

You agree to use Roster+only for lawful scheduling of your own workforce. You will not attempt to access other tenants' data, probe our systems, or use the service to send unsolicited messages to employees outside your organization.

2. Your data

Scheduling data you upload remains yours. We store and process it solely to provide the service. Row-level security in our database prevents your data from ever being visible to another tenant.

3. Service availability

During the beta period we don't offer a formal SLA, but we aim for 99.9 % monthly uptime and publish any incidents at roster.plus/status.

4. Billing

Paid plans are billed monthly per active employee. You can downgrade or cancel at any time from your workspace settings; charges already incurred for the current billing cycle are non-refundable.

5. Termination

Either party may terminate the agreement at any time. On termination we keep your data read-only for 30 days so you can export it, then delete it irrecoverably.

6. Liability

To the maximum extent permitted by law, Roster+is provided “as is”. Our total liability under these terms is capped at the fees you paid in the 12 months preceding the claim.

7. Contact

Questions about these terms: legal@roster.plus.